Each new doctor we’ve got to explain... why we’re here and what our condition is”

Continuity of care - health care on Mornington Island [Internet]. Our Health, Our Community. 2016 [cited 27 May 2016].
Available from: http://ourhealth.org.au/stories/continuity-care-health-care-mornington-i...


We see [care coordinator] often. Oncologists are good for generic questions, but are often not completely up to date with your case… you have to tell them what's important for you, whereas [care coordinator] tells you what is important’ (NSW rural, care coordinated).

Shaw T and Barnet M. What do consumers see as important in the continuity of their care? - PubMed - NCBI [Internet]. Ncbi.nlm.nih.gov. 2016 [cited 27 May 2016].
Available from: http://www.ncbi.nlm.nih.gov/pubmed/23828395


no one provider is responsible for his overall care.”

there are no integrated services for identifying problems such as postnatal depression or poor feeding or sleeping”

Australian Health Care — The Challenge of Reform in a Fragmented System — NEJM [Internet]. New England Journal of Medicine. 2016 [cited 27 May 2016].
Available from: http://www.nejm.org/doi/full/10.1056/NEJMp1410737?af=R&rss=currentIssue&


“…longitudinal relationships over time with comprehensive care and excellent access. Those are the things that really make a difference for patients.”

Therapeutic Education Collaboration. Episode 131 [Internet]. Multimorbidity: a challenge for EBM and Mike and James. 2016 [cited 27 May 2016].
Available from: https://therapeuticseducation.org/podcast/episode-131-multimorbidity-cha...


The issues that affected consumers' experience of continuity of care were: availability of services; access including transport and language; communication with and between health workers; information transfer; and access to information.”

C. Kalucy E, Jolley G, Yeng Lewis S. Continuity of Care from the Consumer Perspective. Australian Journal of Primary Health. 1996;2(3):18.
Available from: http://www.publish.csiro.au/paper/PY96038.htm